Terms & Conditions
- S & N Enterprises FZE maintains the https://lilchamps.ae/ Website ("Site")
- We accept payment by Visa or Mastercard debit and credit cards in AED for our products and services or CASH on Delivery in UAE Only.
- We will not trade with or provide any services to OFAC and sanctioned countries
- The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
- Cardholder must retain a copy of transaction records and S & N Enterprises FZE policies and rules
- The user is responsible for maintaining the confidentiality of his account
Order: You can submit an order for products by completing the details required on the order summary page and clicking the place order button. You can also place the order via phone call or a message (+971 55 1061262)
Note: The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us.
Acceptance of order: We will notify you of our acceptance of your offer to purchase by email shortly after we receive it and at that point, a binding agreement between us will be in place on these terms and conditions. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change.
Delivery: We make every effort to deliver all products within UAE 2-3 working days and Internationally within 4-7 Working days from the acceptance of your order. In case of any mishap or accident, the delivery time can be extended and we would do our best to inform you over the phone call or via email.
Warranties: All the products we sell come under our warranty section. If any product is found not up to the mark, we encourage our customers to send them back.
Changed your mind after making payment? No problem!
The customer can cancel their order within 12 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
Returns are Free, Fast and Easy
Your Complete Satisfaction is our top priority. If you are not 100% satisfied with the product or service, we urge you not to accept the product in that case, we shall provide the full return to you.
Please note our return policies as under:
- Please do not use the product if you are not satisfied and claim the return.
- Please return the product in the same condition as you received it and in the original box and/or packaging within 15 days.
-Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
- We change our policies from time to time, please keep updated with us.